1. Fix Device Drivers Windows 10
2. Other Devices Drivers Windows 10

Restart the Computer. Many times this problem can be fixed by restarting the computer to fix minor. Probably many users have encountered a problem when inserting a regular flash drive into the port, and the system instead of recognizing it, displays the message 'Unknown USB device (device.

Right-click the listing for your sound card or audio device, select Uninstall device, select the Delete the driver software for this device check box, and then select Uninstall. Restart your PC. Note: Be sure to save documents and any other current work before you restart. This restart will automatically prompt your PC to reinstall your audio driver.

Summary :

As the abbreviation of Universal Serial Bus, USB is an external bus standard, used for the specification of connection and communication between computer and external device. USB devices can be seen everywhere nowadays: USB flash drive, USB hard drive, USB memory stick, etc. Today, I’ll show you how to do when you find a USB device shows as unknown.

As you can easily find, the USB has become a standard and the most popular PC expansion interface of the twenty-first century. USB devices can be seen in all walks of life; even the game console, SD card, and mouse, keyboard & other hardware components of the computer can be connected through the USB interface.

Fix Device Drivers Windows 10

Error: Unknown USB Device (Device Descriptor Request Failed)

But sometimes, you may run into the Unknown USB Device (Device Descriptor Request Failed) error. How does that happen? Best torrent client to use with sonarr. Can you fix unknown USB device yourself? How to recover data from the problematic USB drive?

You must care about these things when in face of unknown USB drive problem, right? Taking this into account, I decided to show you how to recover data from unknown USB device and the way to deal with the unknown USB device in Windows 10 properly.

Here is a real case of unknown USB Device (Device Descriptor Request Failed) code 43 in Windows 10:

Other Devices Drivers Windows 10

I have been facing a problem with my USB devices for the past few weeks. Whenever I connect a USB device (mouse, iPhone or even a USB), I get the error Unknown USB Device (Device Descriptor Request Failed) Windows has stopped this device because it has reported problems. (Code 43). As a result, I am unable to connect any USB device to my computer which is very frustrating. In addition to that, I have also discovered that my Bluetooth Devices also shows a similar message Unknown USB Device (Device Descriptor Request Failed) Driver Error. I tried to connect devices (phone, a wireless headset) to my computer but that also failed.– reported by Usman26 on forums.lenovo.com

Recovery: Rescue Data from the Unknown USB Device

Whenever you meet the unknown USB device issue, you are advised to recover data from the unknown USB device at first. When the data recovery has been finished, you can try every possible means to fix the problem (this is for data security reasons).

USB Device Data Recovery Plan

Step one: if you envy the free USB data recovery, please get the following trial edition and install it on your computer properly.

Step two: connect the target USB device to your computer and launch the software you have just installed by double clicking on the icon.

Step three: shift to the Removable Disk Drive option from This PC (checked by default). Then, take a look at the right panel to see whether your USB device appears here.

• If it does appear, please select it and click on the Scan button to start searching for files saved in it.
• If you can’t find your USB device, please try to fix the problem & make it appear here after reading Fix USB Flash Drive Not Recognized & Recover Data – How To Do.

Step four: wait for the scan. Then, browse all the files and folders found & listed by the software to figure out whether they contain the lost data you need.

• If you have found the documents you want, please check them one by one.
• If not all your needed files are here, please wait patiently for the completion of the scan (to get the best recovery result).

Please note that:

• You can choose to Pause the scan when you have to leave for a while and don't want the scan to continue.
• You may as well click on the Stop button to cancel further scans completely when you have found all the files you need in the current scan result.

Step five: click on the Save button located in the lower right corner of the software interface. Then, choose a storage path for the selected files (which are waiting to be recovered from the USB device) and click on the OK button to reconfirm your choice (this step can’t be accomplished if you are using a trial edition to scan the USB drive).

To really recover the needed data from the software scan result, you should:

1. Get a license key.
2. Register your copy of software with that license.
3. Re-scan the USB device and check files to recover.

This is the end of data recovery from an unknown USB device. Actually, the method also works for the situations where you need to recover deleted files from USB drive or fix a broken USB stick.

As for how to recover data from the HDD which shows as unknown, you should read this post carefully:

On discovering your disk shows as unknown, uninitialized or unallocated, you must take actions at once to recover all valuable data from it.

Repair: Fix the Unknown USB Device Issue in Different Ways

As I said earlier, the USB port has been applied to a lot of commonly seen products, mobile phones, USB flash drives, printers, scanners, tablets, laptops, and desktops. You need to connect the USB device to a computer to deal with some data copying, managing and transferring work most of the time.

This is where the problem comes in – an error of Unknown USB Device is given by the Windows computer (and the computers running Linux or other systems). Well, what are you going to do when encountering the following error messages?

• Unknown USB device (device descriptor request failed) nothing plugged in
• Unknown USB device (port reset failed)
• Unknown USB device (the device failed enumeration)
• Unknown USB device (set address failed)
• Error code 43
• …

Please check whether the USB port is damaged or not when you see those error messages: try connecting it through other USB ports on the computer or try to connect it to a different PC. Then, shut down your computer, restart it, and plug the USB device into a good USB port to see whether the problem can be fixed.

If this fails, you should connect the target USB device properly to the computer and then resort to the following workarounds yourself (all steps are finished in a Windows 10 computer).

Workaround 1: Check & Repair Bad Sectors

If bad sectors appear on a USB storage device, the corresponding area can’t be read or written.

How to check and repair:

1. Launch MiniTool Partition Wizard to enter its main interface.
2. Select the USB disk from the right pane and choose Surface Test from Disk menu (you can also select the USB partition and choose Surface Test from Partition menu when the USB device contains only one partition).
3. Click on the Start Now button in the pop-up Surface Test window and wait for the check process.
4. Take a glance at the result and decide what to do next (if there are only a few bad sectors, you may try to repair them; if too many bad sectors are found, you’ll need to discard this device and buy a new one, for the sake of data security).
5. Repair the bad sectors with special tools when necessary.

Workaround 2: Use Hardware and Device Troubleshooter

Troubleshooter is actually a universal troubleshooting tool built-in in the Windows systems. It works well in checking and repairing many common system problems.

How to use:

1. Click on the Start button from the bottom left corner of the screen.
2. Scroll down to the S column and select Settings.
3. Find Update & Security (Windows Update, recovery, backup) option and click on it.
4. Select Troubleshoot from the left pane.
5. Select Hardware and Devices under Find and fix other problems area.
6. Click on the Run the troubleshooter button appeared.
7. Wait for the problems detecting process and follow the on-screen instruction.
8. Click on Apply this fix if any problem is found.

This method will help you to solve the unknown USB device problem once it is caused by hardware issues. If the problem persists, please move on to the next solution.

Workaround 3: Uninstall/update the USB Driver

The problematic USB driver (the driver is outdated, corrupted, broken, or missing) is likely to be the cause of the USB device descriptor failure issue.

How to uninstall/update:

1. Open Device Manager the way you like (type msc in Run or right click on This PC & choose Manage & select Device Manager).
2. Find and expand Universal Serial Bus Controllers from the right pane.
3. Now, you can locate the malfunctioned USB drives easily (they are marked with a yellow triangle, with an exclamation point inside).
4. Right click on the USB drive and choose Uninstall or Update Driver Software.
5. Wait for Windows to execute your operations.
6. Restart the computer to see whether the problem has been fixed.

If the problem is still not solved after unknown USB device driver download, please keep reading.

Workaround 4: Change Power Options

You may also change your current power plan to try to fix the unknown device problem.

Here’s how to change:

1. Click on the search box on the taskbar (how to fix when taskbar is not working).
2. Type settings into the box.
3. Select Settings (Trusted Microsoft Store app) from the search result.
4. Select System (Display, notifications, power) option from the Settings window.
5. Shift to Power & sleep option from Display (which is selected by default).
6. Scroll down on the right side of the screen to find Related settings area.
7. Click on the Additional power settings option.
8. Click on Change plan settings after your current plan.
9. Click on Change advanced power settings in the Edit Plan Settings window.
10. Find USB settings and expand it.
11. Expand USB selective suspend setting.
12. Click on the Enabled button after Setting and choose Disabled instead.
13. Click on the OK/Apply button.
14. Reboot your PC to make the changes take effect.

If the problem is not solved, please turn to the next method.

Workaround 5: Disable Fast Startup

Indeed, the fast startup is a feature embedded with Windows system and related to hibernate and shutdown. It aims at speeding up the computer boost. Yet, some people complained about this: the fast startup generates an ultra-fast execution speed so that the USB device may not be detected by Windows 10 or other systems; thus, the USB device descriptor failure may appear.

Now, I’ll show you how to fix the error by disabling fast startup:

1. Open the Run dialog box by holding the Windows key and R key on the keyboard at the same time.
2. Type control/control panel into the text box after the word Open:.
3. Press Enter on the keyboard or click on the OK button in the Run dialog box to open Control Panel.
4. Please click on Hardware and Sound option and choose Power Options from the right side when the items are viewed Category (you can choose Power Options directly if all items are viewed by Large icons or Small icons).
5. Select Choose what the power button does from the left-hand pane.
6. Click on Change settings that are currently unavailable under Define power buttons and turn on password protection.
7. Uncheck the Turn on fast startup (recommended) option under Shutdown settings.
8. Click on the Save Changes button.
9. Restart your computer to see whether the problem has been solved.

You can use the above six ways to solve the unknown USB device problem most of the time.

Final Words

It really doesn’t matter whether you use a USB hard drive or a USB flash drive; in both cases, you’re likely to come across the Unknown USB Device (Device Descriptor Request Failed) error. On this occasion, what really matters is how you respond to the problem.

My advice is recovering data from that unknown USB device first (after all, data is the most important thing). Then, you should follow the methods and steps (I’ve offered in the previous part) to try to repair the error as fast as you can.

Unknown USB Device (Device Descriptor Request Failed) FAQ

1. Press Win + R, type devmgmt.msc and click OK.
2. Go to find the unknown devices (usually has a special mark).
3. Right click on the device and choose Properties.
4. Shift to Details tab and find the Property selection.
5. Look at the plug-and-play Hardware ID information.
6. Locate the device Vendor ID & Product ID from Value list data.

1. Poor line or interface contact
2. Missing drive letter or drive letter conflict
3. Device driver is outdated/damaged/missing
4. Power save of USB root hub
5. Insufficient/unstable power supply
6. Hardware errors on device
7. Unsupported file system

Bluetooth on Windows 10 allows you to quickly connect a large array of wireless devices to your computer (e.g. speakers, mice, and keyboards). However, while devices should automatically reconnect when they’re in range, Bluetooth isn’t perfect and sometimes you’ll come across connectivity problems.

If you’re having issues connecting a Bluetooth device to your computer, there are a number of troubleshooting steps you can do on Windows 10.

In this guide, you’ll learn the steps to fix a number of connection problems with Bluetooth devices on your Windows 10 computer.

How to fix Bluetooth missing in Settings

When you’re in Settings and you don’t see the Bluetooth page, it’s possible that something is wrong with the Bluetooth driver or your device doesn’t include support for this kind of connectivity.

If there is support for Bluetooth on your device, you can use Device Manager to see if the latest driver is installed.

1. Open Start.

2. Search for Device Manager and click the result.

3. Expand Bluetooth.

4. Right-click the Bluetooth adapter, select Update Driver Software, and click Search automatically for updated driver software.

In the case the operating system can’t find any new driver, you can visit your computer manufacturer’s website to download the latest driver and instructions to complete this task.

How to fix Bluetooth missing in Device Manager

Sometimes Bluetooth may not appear in Device Manager if the driver isn’t compatible with the version of the operating system.

You can find out if it’s compatible using these steps:

1. Open Start.

2. Search for Device Manager and click the result.

3. Expand Other devices.

4. Ahnlab download center. Select the unknown device, right-click it, and select Properties.

5. Click on the Details tab.

6. Under Property, select Hardware Ids.

7. Under Value, look for the hardware identification. Right-click the hardware identification (e.g. USBVID_{ID}&PID_{ID}), and select Copy.

8. Use your favorite search engine to research the hardware ID you copied to figure out the device name and manufacturer.

9. Head over to the Bluetooth manufacturer’s support website, download, and install a compatible driver for Windows 10.

Sometimes, it could also happen that you’re having issues, you uninstall the Bluetooth driver, but after restarting you computer, Windows 10 won’t reinstall the driver automatically. Also, you’ll notice an “Unknown USB device (Device Descriptor Request Failed)” entry under Universal Serial Bus controllers in Device Manager.

To allow Windows 10 to reinstall the Bluetooth driver, do the following:

1. Open Start.

2. Search for Device Manager and click the result.

3. Expand Universal Serial Bus controllers. Format flash drive mac exfat.

4. Right-click the “Unknown USB device (Device Descriptor Request Failed)” entry and select Uninstall.

5. Click Yes to confirm.

6. Restart your computer to complete the task.

Once your computer rebooted, go back to Device Manager, and if you still don’t see Bluetooth listed, click the Scan for hardware changes button on the top-right. If the operating system still can’t detect the device, manually download and install the Bluetooth device driver from your manufacturer’s support website.

How to fix Bluetooth after upgrading to Windows 10

In the case, you just updated to Windows 10, and your Bluetooth device is not working, it could be that the device uses a custom Bluetooth profile.

If this is the problem, you’ll need to remove and reconnect the Bluetooth device again to resolve the issue.

Wireless devices to work on Windows 10 must use one of the supported Bluetooth profiles:

• Advanced Audio Distribution Profile (A2DP 1.2)
• Audio/Video Remote Control Profile (AVRCP 1.3)
• Bluetooth LE Generic Attribute (GATT) Client
• Dial-up Networking Profile (DUN 1.1)
• Device ID Profile (DI 1.3)
• Hardcopy Cable Replacement Profile (HCRP 1.0)
• Hands-Free Profile (HFP 1.5)
• Human Interface Device (HID 1.1)
• HID over GATT Profile (HOGP 1.0)
• Object Push Profile (OPP 1.1)
• Personal Area Networking User Profile (PANU 1.0)
• Serial Port Profile (SPP 1.2)

In order to figure out what profiles your Bluetooth device supports, you’ll need to check your manufacturer’s website for documentation.

How to fix Bluetooth device connection when paired

When your device is paired, but it’s not working, you can use the following steps to fix the problem:

1. Open Settings.

2. Click on Devices.

3. Click on Bluetooth.

4. Select the device. If the device is in use, it would show as Connected, otherwise the status will show as Paired. In the case, the Bluetooth device isn’t working, you’ll need to remove it.

5. Click the Remove device button.

6. Click Yes to confirm to complete the task.

Once you completed the steps, you’ll need to connect your Bluetooth device again using these steps.

If the device you’re trying to connect doesn’t include a display, but it needs a PIN to pair, you can check the device or documentation to find out the PIN. However, most of the time, the default PIN is just “0000” or “1234”.

How to fix Bluetooth when you can’t transfer files

If for some reason, you’re unable to send or receive files using Bluetooth, you can check a few things to fix this problem.

Double-check connection

The first thing you have to do is to make sure that the device is paired to your computer.

1. Open Settings.

2. Click on Devices.

3. Click on Bluetooth.

While in the Bluetooth page your device should appear as Paired or Connected. If it’s not, you can use these steps to connect a Bluetooth peripheral.

Bluetooth OPP support

Windows 10 uses Bluetooth Object Push Profile (OPP) support to transfer files. If your peripheral doesn’t support Bluetooth OPP, file transfer won’t work.

Head over to your manufacturer’s support website to find out if your peripheral support Object Push Profile.

Bluetooth file transfer

Before you can transfer files, you must be in the “Waiting for connection” screen.

1. Open Settings.

2. Click on Devices.

3. Click on Bluetooth.

4. Click the Send or receive files via Bluetooth link.

5. Click the option Send files or Receive files depending on what you’re trying to do.

6. Follow the on-screen directions to complete the task.

How to fix Bluetooth audio devices connection

When streaming audio to a Bluetooth speaker, you may hear low-quality and glitches in the audio, sometimes the reason is that you have the Bluetooth settings open, and it’s in discovery mode. You can try to fix this issue by closing the settings to prevent your computer from constantly be searching for new Bluetooth devices.

Bluetooth doesn’t offer large data speeds, which means that if you’re listening music, and trying to transfer files, you may encounter audio issues.

If the Bluetooth speaker is paired but is not working, it could be that you have configured a different audio device as default. To fix this issue, you can try the following:

1. Turn on your Bluetooth speaker.

2. Right-click the volume icon in the Taskbar, and select Playback Devices.

3. Select the Bluetooth speaker.

4. Click the Set Default button.

5. Click Apply.

6. Click OK to complete the task.

Once you completed the steps sound should start playing on the speakers.

How to fix Bluetooth using Hardware and Devices troubleshooter

If you’re still unable to fix Bluetooth connectivity due to a driver issue on Windows 10, you can use the “Hardware and Devices” troubleshooter to resolve this issue.

1. Open Control Panel.

2. Click on System and Security.

3. Under Security and Maintenance, click the Troubleshoot common computer problems link.

4. Click on Hardware and Sound.

5. Click on Hardware and Devices to launch the troubleshooter.

6. Click Next to run the troubleshooter.

7. Follow the on-screen directions to complete the task.

Once the Hardware and Devices troubleshooter process completed your Bluetooth devices should pair correctly again.

If your device supports Bluetooth connectivity, and you can’t connect an audio device to your computer, you can use the steps mentioned above to update the device driver, and you can also try removing the device and pairing it again.

Did these troubleshooting steps fix your Bluetooth problem? Do you have another fix? Tell us in the comments below.